How to Reset my password?

Modified on Tue, 25 Feb at 12:30 PM

If you forget your password, simply follow these easy steps:

  1. Click the “Reset” link located next to “Forgot password?” above the “Login” button on the login form.
  2. Read the warning popup and click the “Got It” button.
    • For security reasons, withdrawal services on Enifex will be temporarily suspended for 24 hours after your password reset request is approved.
    • Therefore, after resetting your password, you will not be able to withdraw funds for 24 hours to ensure the security of your account.
  3. Enter your username (either the email or phone number you registered with Enifex) and click “Next.”
    • A verification code will be sent to your email or phone number.
  4. Enter the CAPTCHA code.
    • If correct, the verification code will be sent to your email/phone number.
  5. Enter the OTP (One-Time Password).
  6. Create a new password, following the provided password guidelines.
  7. Confirm the new password you’ve chosen.
  8. Enter the Enifex code you’ve received.

Note:
If you don’t receive the code, or if it expires, click the “Send Code” button to request a new one.

Click the “Confirm” button to complete the process.

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